This is a discovery process involving management and staff. We review program offerings and determine their appropriateness for those at risk or high risk for loneliness.

In highly interactive workshops and training, Klaatch collaborates with your team, to understand the fundamentals of loneliness in your community, and customize the Social Quotient. As part of the Klaatch Methodology, front-line staff uses active listening and empathy to strengthen the connection with older adults and to integrate Klaatch tools into daily work routines.

Using the Klaatch Survey Tracking System, the interactive dashboard, and the user portal, the baseline Social Quotient scores are developed for each member/resident and for the community as a whole.

Based on the data and insights generated by the Social Quotient, we work with your team to enhance current offerings and build innovative social connectivity programming.